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TERMS & CONDITIONS

The following terms and conditions apply to all deliveries from www.merchandise-webshop.siemensgamesa.com. Conditions apply in cases where no other written agreement between you as buyer and www.merchandise-webshop.siemensgamesa.com

Shop Owner

IDÉ House of Brands 
Hagemannsvej 6E
DK-8600 Silkeborg
CVR 31487870
Phone +45 75752575
Mail: ide@idegroup.dk

Bank: Nykredit
Reg.nr.: 8117
Kontonr.: 0000970756
Nykredit BIC/SWIFT: NYKBDKKK
IBAN code: DK5581170000970756


Order Confirmation: Once you have placed an order, you will receive an order confirmation by e-mail, which indicate which product or products you have purchased.

Conditions:

Extra charge for Airfreight courier deliveries - stated on invoices Cargo charges from SIEMENS Gamesa distribution center to SIEMENS Gamesa companies Minimum order value: 50 EUR per order We can not make exchanges for clothing that does not fit
Some articles can only be ordered in certain min. quantities (units) Orders are packed and delivered from b conzept warehouse every Tuesday and Thursday. Orders must be received before 10 AM Tuesday and Thursday to make delivery the same day.
Private Purchases from SIEMENS Gamesa online shop is NOT Allowed

Rules regarding USB and Copydan cost - Only Denmark

If you buy USB for external use (customer use), SIEMENS Gamesa has to pay Copydan cost for these. You have to mention this when you order, so that we can send extra invoice regarding Copydan. If you buy USB for internal use (employees), SIEMENS Gamesa do not have to pay Copydan cost for these.
All the USB prices in the shop are with Copydan cost.

Freight:

All orders are calculated with freight charges which will be calculated in the check out procedure and added once the country has been chosen. ONLY courier and air freight charges will be charged directly from our supplier and added on the invoice.

IMPORTANT:

Upon delivery, we recommend that the package is thoroughly checked as cargo damage can be detected already at delivery. If the item is not in order of receipt, or if you find hidden damage to the goods (where there has been no visible signs on the packaging), please contact IDÉ House of Brands customer service +45 7575 2575 or ide@idegroup.dk soon as possible and within reasonable time.
Damaged or missing products must NEVER be taken into use until there has been contact with customer service. If the packaging is damaged upon receipt, we recommend that you note this on the waybill when you acknowledge the receipt. However, you should refuse delivery of goods if the goods are clearly damaged. Then please contact customer service +45 7575 2575 or ide@idegroup.dk to agree the way forward.

Purchase order payments:

Upload valid PO pdf.
Payment terms: 30 days net

Card Payments:

At www.merchandise-webshop.siemensgamesa.com you can use the following creditcard types. Mastercard, Visa, Visa Electron, Eurocard, Maestro, JCB, Diners, American Express When paying by Mastercard, Visa, Visa Electron, Eurocard, Maestro, JCB, Diners there will be charged for a fee of 3,75% of the purchase. When paying by American Express there will be charged for a fee of 2,75% of the purchase.
If payment is done by credit card, you are always protected against abuse. You have the option to refuse payment when you receive your payment history.
You have no deductibles in the event that your card is misused in an Internet shop that uses SSL (Secure Socket Layer) in its payment.
Thus, you are better protected than in the physical world where you have a deductible of 1200 DKK when your credit card is misused by using the pin code. The data you submit in connection with purchases paid with credit card is encrypted (SSL) and it is only PBS that can read them.
Neither www.merchandise-webshop.siemensgamesa.com or others have the opportunity to read the data. The amount of goods are deducted only when goods are shipped from our warehouse. You will be asked the following information: Card number (16 digits printed into the card on the front) Expiry date (printed into the card on the front) Check digits (three digits written on the back of the card just above the magnetic stripe far right) When you pay by credit card, you are safe from abuse without excess. If your credit card is misused, you can request that your card issuer shall transfer the amount to your credit card.
You can read more about Liability and responsibility rules in the Act on Certain Means of Payment . Reservation for pricing errors, omissions excepted, etc. In the event of pricing errors, sold out or obsolete items, or force majeure www.merchandise-webshop.siemensgamesa.com reserves the right to fully or partially cancel the order or delay delivery. During force majeure fall primarily labor disputes, war or military call, blockades, barricades, political unrest, government intervention of any kind, lack of drive means or circumstances that are otherwise beyond www.merchandise-webshop.siemensgamesa.com 's control and affecting www.merchandise-webshop.siemensgamesa.com 's opportunities for to meet its delivery obligations. www.merchandise-webshop.siemensgamesa.com assumes no responsibility for damages which our products may cause or damage directly or indirectly related to our products